Wednesday, February 17, 2016

My housing story - Across Canada and then the USA

The year was 1972, Jim and Gloria McBain along with their baby daughter Tracey had just moved to Edmonton, Alberta so Jim could pursue a new accounting opportunity at Imperial Oil.

They lived in a fourplex on 12937 - 125th Street when James Robert (me!) came along on June 24th at Queen Elizabeth II Hospital.





When I turned 2, they made the big move to the suburbs - 52 Finch Crescent in St. Albert, Alberta. Located just northwest of Edmonton, St. Albert was a quiet city that offered a reprieve from the hustle and bustle of Edmonton:





Eight years later, when I was 10, Dad decided to pursue an opportunity with the provincial government as an auditor, ensuring proper taxes were being paid by the big oil companies. This job was located 3 hours south in the City of Calgary.

The move to 19 Brookpark Bay was in the southwestern quadrant of Calgary and offered some excellent hockey opportunities as well as a stunning view of the Rockies from my bedroom window:




The college years began in 1990 in Lethbridge, Alberta. Staying in the dorm for my first year gave me the lay of the land. The following years were spent off campus in 3 different apartment complexes. Nothing remarkable other than the daily Mac and Cheese and chinese noodles.





My final year of University was spent back and forth from Calgary and Lethbridge as I interned at IBM Canada in downtown Calgary. Three other places I lived in Lethbridge include Columbia Blvd. and MicMac Blvd:









Landing a permanent job at IBM after college meant another move to downtown Calgary, in my first paid apartment on the 27th floor overlooking the bow river and the famous 3rd Ave. (not famous for good reasons)





Later in 1995, at the age of 22, I decided it was a perfect time to stop renting and make the move to the suburbs. I decided to build a house in Airdrie, Alberta, located about 30 minutes north of downtown. Finding the perfect plot of land on a golf course, I broke ground on a place where I could customize to my hearts content:






Move in day was scheduled for December 15, 1995. That was until a fateful call from my manager at IBM, Michael Kerr. I accepted my first transfer on the same day I was supposed to move in to my first house.

The move to Winnipeg was a lot of fun. IBM sent a big 18 wheeler moving truck to my apartment and the guys laughed when they saw my worldly possessions - a bed, couch, table, tv and computer.

They came back with a small cube van and made the move to 147 Norcross Crescent on the southeast side of Winnipeg. A nice new suburb, I was still able to choose the color and some options in the new home.





Over the next 4 years, I was able to fill up the house of furniture and add 2 kids, some cars and a boat. The movers weren't laughing late in 1999 when they sent the cube van to move me to Toronto.

Another fateful call by my then manager, Joe Mardini, transferred me to the 'big smoke', center of the world, Toronto.

The house prices were outrageous which again put me 30 minutes north in a nice town of Newmarket, Ontario. 273 Herridge Circle was a nice home in Leslie Valley Estates with a walkout basement.





I will always remember getting up Sunday mornings to go play football with the guys in the neighborhood.

In 2003, I made a speculative move to Bradford, Ontario. This was 20 minutes north of Newmarket, and a full hour commute into Toronto. I built the home from scratch at 74 Gardiner Drive and decided to put the master on the main floor.





6 months later, I realized I speculated wrong and the commute was killing me. I made the move to Markham, Ontario where IBM's Canadian headquarters was located. The house was small, packed together with others and only had a single garage. It was the most expensive home I had ever bought!

The multicultural environment was wonderful, and the girls and I will remember being one of only two white families on our entire street. The neighbors were fantastic and we spent weekends out front with hockey and basketball nets - and loud music that could be heard blocks away.

We lived at 113 Brock Ave in Markham from 2003 to 2009 until another call from the manager, Michael Bruemmer, came. I will stop calling them fateful calls now - they are quite routine.






The opportunity to move to Raleigh, North Carolina was on the table - the home of Lenovo's headquarters. The girls were excited as we found a neat community in Durham called Grove Park. Having a lake in the back yard and a golf course in the front was a wonderful experience.

Being outdoors for 11 months of the year was a real change - and not having to winterize my boat which sat on the Atlantic Ocean year-round was amazing. I still own this house and rent it out today - 514 N. Waters Edge Drive:





After only a couple of years, a call came from Bob Godgart in Albany, New York. Leaving IBM/Lenovo after 17 years was a difficult choice, but the chance to be an entrepreneur and start ChannelEyes was too good to pass up. 

Soon after I was joined in Albany by my magnificent wife to be - Michelle Ragusa! I still can't believe she gave up the weather in North Carolina to move back up to her birth state of New York.

Michelle left behind 2 houses in Durham and Cary, NC which she rents:





The move to Albany in January of 2011 reminded me of my cold northern roots. After renting a colleagues house for a few months, I moved into 5 Sliters Lane in Wynantskill, NY, on April 1st. Michelle joined me on June 1st, a few months later.





The house sits on 2 acres that needs to be cut, and a long driveway that needs to be plowed. The great thing is a 4 car garage so none of the toys sit outside.

On April fools day 2014, Brooklyn Marie McBain was born, and then 20 months later in late 2015 Cali Rose McBain was born. With the 9 of us (Michelle, Danica, Mila, Brooklyn, Luka (Black Sheppard), Mirage (Red Greyhound), Austin (Grey Cat) & me were having a blast! 

Unfortunately we lost all three pets in the course of 12 months. We were devastated. In the summer of 2017, we adopted August Rush McBain (Auggie Doggy), a crazy, rambucious, Siberian Husky.

Around mid-year in 2017 we learned of a great opportunity for Michelle at Office Depot in Southern Florida. In December, we packed up our things, sold the Wynantskill house, and set our sights down south!

After living in temporary housing for 5 months, we bought a beautiful home in the Boynton Beach community of Canyon Isles. With our first pool and some great neighborhood amenities as well as the beach close by, we were living the Florida lifestyle!



By the way, my car story over these same years is here.

And so the story continues...what's next?


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Read some other stories from A Few Thoughts - Jay McBain:


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My Life Story - Have you ever thought about the impact of big decisions that you made in your life? How about the small ones or the ones made for you? How would have your life turned out if things went the other way?

My Love Story - Michelle and met on October 15, 2010 in a serendipitous way. We were both part of a charity in Raleigh, NC and one night at a dinner struck up a conversation about many things - including our love of travel.

My Car Story - I have the dubious honor of getting speeding tickets on all 6 driveable continents - lucky that there are no cars in Antarctica! Did I ever tell you the time I passed the Polizia in Italy with my mom?

My Travel Story - The story started with a "Rollerblades and Red Bull" journey to 100 countries. It is now expanding in every direction after hitting 7 continents and the 7 wonders of the world (most with kids in tow).

My Nautical Story - I am pretty sure the love of water started in 1972 when I was six weeks old and my grandparents Bob and Dona McBain retired to Shuswap, British Columbia, Canada, and built a log cabin.

My Crazy MBA Story - In the summer of 2017, while climbing Machu Picchu, Peru as part of my wife Michelle’s International MBA from Manhattan College, I thought – why not me?

My Hockey Story - As long as I can remember, I have been playing hockey. Over four and a half decades and thousands of games later, I still lace them up a couple times a week, year-round.

My Cycling Story - When the Covid-19 pandemic first took hold in March 2020 we responded quickly as a family - including strict stay at home orders and no outside contact until we could get a handle on the risks. My attention now turned to exercise - and biking across North America (virtually).

My Retirement Story - I have no interest in disconnecting fully from the work that makes me so fulfilled. I could never see myself  in bingo-playing retired life. I want to stay curious, engaged, and adding value past the (very specific) date in 2034 that I am aiming for.

My Christmas Story - Whether traveling to see family, or going to Disney or Hawaii, or simply staying home - the season is packed with memories of family and friends.

My Music Story - My favorite music can be best defined as sad / emotional / multi-level slow music. Oddly, it is opposite of my worldview - which is normally overly-positive and optimistic.

My Movie Story - Oddly enough, I think Pretty Woman made me very interested in business. I named my cat Austin Powers - oh, and yes, "Danger" is his middle name. Our current dog is named August Rush (Auggie Doggy). Movies such as Planes, Trains & Automobiles, Forrest Gump, & National Lampoon's Vacation have become soundtracks to my life.

Saturday, February 6, 2016

Trip to Ireland, England and Scotland - February 15, 2016


Leaving on Feb 15th for an epic roadtrip through Ireland, England and Scotland. 3,000 miles planned with Michelle, Brooklyn and Cali across the entire United Kingdom and Ireland!




Sites to see:



EnglandIrelandScotland
Buckingham PalaceDublinGlasgow City Chambers
Big BenBelfastEdinburgh Castle
Tower of LondonWild Atlantic WayInverness
London Eye Ferris WheelEnglish Market - CorkSt. Andrews Golf
WimbledonGuiness StorehouseMcBain Park
Stone HengeCliffs of MoherHolyrood Place
Liverpool - The Beatles StoryKillarney National ParkFalkirk Wheel
NottinghamshireThe BurrenUrquhart Castle
ManchesterBlarney Castle / StoneWallace Monument
Windsor CastleRing of KerryGlasgow Cathedral
Hyde ParkKilmainham Gaol Prison, DublinKelvingrove Art Gallery
Trafalgar SquareSaint Fin Barre's Cathedral, CorkBalmoral Castle
Shakespeare Globe TheatreOld Jameson Distillery, Dublin
Royal Albert Hall
Harrods
Piccadilly Circus
Royal Opera House


Maps:




Itinerary:






 





Thursday, January 28, 2016

ChannelEyes Launches OPTYX on Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace


Industry’s first sales workflow tool designed for Indirect Channel Account Managers to close more sales, build partner loyalty and drive channel programs.


TROY, NY — January 27, 2016 — ChannelEyes, the leading cloud-based channel sales acceleration and partner enablement company announced today the launch of OPTYX on the Salesforce AppExchange – the leading enterprise app marketplace.

OPTYX is a predictive alerting, scoring and prioritization solution that helps channel organizations accelerate indirect sales by optimizing partner interactions based on data science. Designed as a workflow tool that runs seamlessly with Salesforce and other CRM systems, it automatically and intelligently processes internal and external data signals to help channel sales account managers work smarter, close more deals faster and continuously grow revenue.

OPTYX will deliver a 20 percent increase in rep productivity over managing with spreadsheets and stale reports which is the norm today.

The solution is a first-of-its-kind, self-learning predictive analytics engine that processes massive and complex data sets to create simple alerts and notifications that drive channel partner and alliance sales. OPTYX was developed by a team of top data scientists processing transactional, behavioral and big data sets from hundreds of data signals across dozens of sources.

OPTYX for Salesforce Key Features:


  • Alerts and notifications generated from transactional, behavioral and big data sources
  • Prioritized action center, driving next best actions for the channel sales rep
  • Channel health score – easily understand partner trending and insights
  • Partner interaction panel with an agenda of suggested topics, prioritized by importance
  • Social climate and sentiment – understand the current universe of partner social feedback

“We are very excited to launch OPTYX on the Salesforce AppExchange,” said Laura Rotter, Director of Product Management at ChannelEyes. “It is the first sales workflow tool purposely designed for channel account managers - replacing stale reports, spreadsheets and antiquated indirect sales processes.”

It brings together the most important information about an indirect partner sales channel, and then uses data science to produce partner insights and visibility a channel seller can act on. OPTYX makes it possible to engage with channel partners and alliances in more productive and meaningful ways.

Internal and external data signals are leveraged to generate alerts and notifications; then OPTYX calculates and prioritizes the optimal order and assigns the workflow. The channel account manager takes action on the prioritized list and is assisted with detailed call agendas and partner report cards.

“OPTYX is modern way to execute the indirect sales process,” said Rotter. “The predictive algorithms and environmental analysis provide channel teams with the definitive knowledge on how to best contact their best partner opportunities. Channel account managers gain one day a week of productivity by not having to chase data for management and partner reporting.”

OPTYX is now available globally for vendors, manufacturers, OEMs and Distributors in all industries.




About Salesforce AppExchange


Salesforce AppExchange is the world’s leading enterprise apps marketplace that empowers companies to sell, service, market and engage for the Internet of Customers. With more than 2,700 partner apps and more than 2.9 million customer installs, it is the most comprehensive source of social, mobile and connected cloud apps for business.

Salesforce, Salesforce1, AppExchange and others are among the trademarks of salesforce.com, inc.

About ChannelEyes Corporation


Founded in 2011, ChannelEyes is a global software company that is reinventing how vendors drive channel partner sales and loyalty. The SaaS platform includes ChannelCandy, the world’s largest mobile-first product for partners, as well as OPTYX, the first indirect sales workflow product to help sellers with predictive analytics and leverage big data science to drive more sales.

ChannelEyes has received numerous accolades for its technology including being named a Cool Vendor by Gartner and one of the fastest growing companies in New York’s Capital Region by the Business Review. Learn more at: http://channeleyes.com/

Additional Resources:


Learn from OPTYX Website: http://channeleyes.com/optyx/

Follow ChannelEyes on Twitter: https://twitter.com/channeleyes

Like ChannelEyes on Facebook: https://www.facebook.com/channeleyes

Connect with ChannelEyes on LinkedIn: https://www.linkedin.com/company/channeleyes

Watch OPTYX videos at: https://www.youtube.com/OfficialChannelEyes

Media Contact:


Jay McBain
jaym@channeleyes.com
(518) 417-4859

Sunday, January 24, 2016

Cali Rose McBain born on December 29, 2015

Michelle and I are truly blessed.

Our fourth little angel, Cali Rose McBain, made her way into the world on December 29, 2015 at 4:57pm. She weighed 8 pounds and 11 ounces and was 20 inches long. She was born at Albany Medical Center in New York.



All of us are in so much love with Cali - she is so beautiful.



Our four beautiful daughters, Danica, Mila, Brooklyn and Cali:



Instead of words - let me tell the story in pictures and video. First chapter in the story was meeting Michelle in Raleigh, North Carolina on October 15, 2010:



I then convinced (tricked) her to move with me to New York.  :-)  She took me skydiving in Long Island for my 40th birthday and I surprised her back with a proposal at 10,000 feet!  Skip ahead to 1:22 if you want to see it:



And, we were officially engaged...


The wedding plans were set into motion and on July 4th, 2013 we were married in New Rochelle, NY with family, friends and furkids:



After the wedding, we set off on a honeymoon of a lifetime - visiting Casablanca Morocco, Cairo and Luxor Egypt, Sri Lanka, Nepal and Mumbai and Delhi India. It was a whirlwind, but we saw 5 world wonders - the Sahara, the Nile, the pyramids, Mount Everest and the Taj Mahal:


This is where the story of Brooklyn began. And a 9 months later we were so excited to meet her...



For Brooklyn's first birthday, we set off on another amazing trip to Japan, Taiwan and South Korea. This is where the story of Cali began:


We soon announced to world that we were expecting Cali (or Schmoo 2 at that time):



And about 20 weeks later, Cali's gender was announced with our friends Fran, Bob & Ben Godgart and family dialed in via Webex:



We couldn't wait to meet Cali...


And then, it was time - December 29, 2015. We arrived at the hospital bright and early and met with Dr. Clark:


As we neared 4pm, Michelle put on her game face:


And just before 5pm, we met Cali Rose for the first time! We were so excited...


We love you Cali!

Monday, January 18, 2016

Five Channel Trends to Plan for in the New Year




With 2016 now in full swing, I am preparing to speak at the 2016 ASAP Global Alliance Summit, “Partnering Everywhere: Expert Leadership for the Ecosystem,” on March 1-4 at the Gaylord National Resort & Convention Center, National Harbor, Maryland, outside Washington, D.C. Here are some of the observations I will share on the ever-changing technology channel.

We are witnessing a changing of the guard from a channel perspective. Fewer companies will fit the traditional reseller or solution provider label, as many have transformed (or born into) a recurring revenue business model around managed services, cloud, SaaS integrations,line-of-business, and vertical specialists.

The channel topped out at roughly 1,000,000 companies worldwide in 2007, employing more than 10 million people. In addition, hundreds of thousands were employed indirectly at vendors, distributors, associations, and media organizations. The deep recession of 2008 had a major impact and hasn’t bounced back the way most of us expected. While the broader economy is trending back up to 2008 levels, the channel continues to slide.


What is happening out there?


1. The channel is shrinking at an alarming rate: Recent reports from CompTIA and IPED show a current North American technology partner base of 160,000 companies (600,000 worldwide). It may sound like a healthy number, but it is down 36 percent since 2008 and continues to face 10 percent to 15 percent annual attrition for the foreseeable future.

Keep in mind the 160,000 includes a much broader audience than just resellers—it includes all kinds of consultants, coaches, etc. A more accurate number, including people who directly influence and resell hardware and software products, is closer to 75,000 (with half of those selling enough product profitably to sustain a business). Your future channel and alliance partners will be smaller in number, but more focused, specialized, and effective.

2. The channel is getting younger—much younger: Todd Thibodeaux, CEO of CompTIA, kicked off his ChannelCon keynote with several pieces of research. First, an estimated 40 percent of the entire channel will retire in the next 10 years. Yes, 4 in 10. Second, those retiring will be replaced by millennials. In fact, in 10 years, 75 percent of the channel demographic will not have been alive when IBM introduced the PC (and the channel as we know it) in 1981.

This generation grew up on computers and will be pursuing different business models than the traditional reseller models we have today. They will look more like vendors, with in-house development teams, software products, and intellectual property. In the future, strategic discussions with partners will be less about incentives and education and more about integrations and co-marketing.

3. The channel is small business, and getting smaller: Much of the attrition that I mentioned above has come from within channel companies. They are doing more with less. The average channel partner has eight employees, and 97 percent of them have fewer than 50.

With the rapid growth of freelancing (think oDesk and Elance), offshoring (Fiverr), and rapid software development (Mechanical Turk), many companies are outsourcing their own functions, such as marketing, operations, finance, and custom development. Vendors are looking at opportunities to help their partners with these functions and keep them focused on (selling and) delivering solutions for end customers.

4. Vendor numbers are exploding: The above trends have an interesting side effect—the number of vendors in the marketplace is growing at a surprising pace.

Channel companies are leveraging their deep industry knowledge with unique integration skills (across dozens of vendors’ APIs) and creating products and specific intellectual property to deliver niche solutions.

At one time it was called “value add,” but today partners are incorporating these ideas into new companies and products and then going to market themselves. These products have narrow addressable markets, and the need to find resellers will continue to grow.

I predict that in 10 years, the number of vendors will outnumber the amount of pure-play resellers. Start thinking about future competitive threats and how to manage co-opetition moving forward.

5. Influencers and connectors are becoming more important: Without naming names, our entire channel ecosystem boils down to a small number of individuals who connect large amounts of like-minded people. You probably know many of them!

For example, the North American IT channel has roughly 100 people that will get you one degree of separation from anyone else. These super-connectors are very different from one another—some are media, some run associations, others are vendors or distributors, others make a living on making connections for you.


Some things are clear...


The amount of noise and clutter will not stop growing. People buy from people they like. Economic scarcity is evolving into information scarcity. The network effect will drive winners and losers in the next 10 years. Start thinking about your network—do you have the right mix of influencers and connectors to drive your channel sales?

Seventy percent of all IT dollars are now being spent outside of IT by people that vendors and channel partners don’t know all that well. Sales, marketing, finance, HR, operations, and development teams are rapidly deploying technology, and it is forcing the channel industry to get smarter.

These trends are reshaping the channel, not replacing it. As with every other threat in the past 30 years, the channel will come out stronger, more nimble, and better able to serve evolving customer needs.

Happy Belated New Year!


- Jay


ASAP Info:

I will be presenting the session “Five Future Channel Trends That You Need To Be Planning For Today” 


March 1–4, 2016, ASAP Global Alliance Summit “Partnering Everywhere: Expert Leadership for the Ecosystem,” at the Gaylord National Resort & Convention Center, National Harbor, Maryland, USA.